Privacy policy

This Privacy Policy details how PLIOXOO collects, utilizes, shares, and safeguards your personal data when you visit our online boutique, make a purchase, reach out to customer care, or interact with our Services. By accessing our website, you consent to the data practices outlined in this document.

1. Data We Collect

Based on your interactions with our store, we may gather various types of information. This includes your name, email address, phone number, shipping and billing addresses, account details, purchase history, payment information, and correspondence with our support team. Additionally, we automatically collect device details, browser type, approximate IP-based location, and data gathered via cookies and tracking technologies.

2. How We Use Your Data

Your personal data is primarily used to facilitate and enhance your shopping experience. This encompasses processing transactions, arranging shipping and fulfillment, sending order updates, providing customer support, and maintaining the security of our platform against fraud. We also use this information to analyze store performance, personalize content, and—where legally permissible—send you relevant marketing updates or promotional offers.

3. Sharing of Personal Information

To seamlessly operate our business, we share necessary data with trusted third-party service providers. This includes our e-commerce platform (Shopify), payment gateways, logistics and fulfillment partners, marketing agencies, and analytics providers. We may also disclose your information to comply with legal obligations, respond to lawful requests from authorities, protect our legal rights, or in the event of a major business transition such as a merger or asset transfer.

4. Cookies and Tracking Tools

PLIOXOO utilizes cookies, web beacons, and similar tracking tools to ensure our website functions correctly, remember your preferences, and analyze user behavior. These technologies also assist in delivering targeted marketing. You can manage or disable specific cookies through your browser settings; however, please be aware that restricting cookies may limit certain functionalities of our store.

5. Data Retention and Protection

We retain your personal data only for as long as required to fulfill the purposes stated in this policy, complete transactions, resolve disputes, and comply with legal or tax obligations. While we implement robust administrative, technical, and physical security measures to protect your information against unauthorized access or loss, no transmission over the internet can be guaranteed as 100% secure.

6. Your Privacy Rights

Depending on your jurisdiction, you may have the right to access, update, correct, or request the deletion of your personal information. You may also have the right to restrict processing, request data portability, or withdraw previously granted consent. You can opt out of our marketing communications at any time by clicking the "unsubscribe" link in our emails. To fulfill privacy requests, we may require you to verify your identity first.

7. Children's Privacy

Our Services are intended for a general audience and are not directed at children. We do not intentionally collect personal data from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately so we can take appropriate steps to remove the data.

8. International Data Transfers

As a globally accessible store, your data may be transferred to, processed, or stored in countries outside of your residence, where our service providers and partners operate. We ensure that such cross-border data transfers are conducted in accordance with applicable privacy laws and appropriate safeguarding contracts.

9. Updates to This Policy

PLIOXOO reserves the right to modify this Privacy Policy periodically to reflect changes in legal requirements, technology, or our business operations. The updated version will be posted on this page. If you have any inquiries regarding our privacy practices or wish to exercise your rights, please reach out to us at service@plioxoo.com.